At the United Grand Lodge of England (UGLE), we offer a wide range of exciting career opportunities based within our stunning Art Deco headquarters at Freemasons’ Hall, located in Covent Garden, London.
With more than 100 employees, our mission is to deliver a positive working experience and environment that enables and supports all our people to give their best and contribute to the success of this unique organisation.
As part of the organisation’s work to implement a number of strategies to improve communication and consistency in the way people are led, managed and developed at UGLE, we were delighted to have been awarded Investors in People accreditation since 2018, as well as being shortlisted for the Health and Wellbeing and Leader of the Year categories at the Investors in People Awards 2020. In 2021, we have also achieved the Silver Award.
“We have worked hard to create a positive working environment where people enjoy coming to work, driving excellence and enhancing the support we give to our 200,000 members.”
Dr David Staples, Chief Executive, United Grand Lodge of England
The United Grand Lodge of England has made – and continues to make – massive strides forward in becoming a modern, inclusive and professional organisation. The organisation has gone through a period of rapid and significant change. We have seen an increase in engagement levels, productivity and personal development, as well as a happier and healthier workforce.
We now have a diverse senior management team, a gender pay gap that would be the envy of most FTSE 100 companies, a rewards package that goes far beyond salary and have increased the delivery of change within the organisation in a way that allows everyone to suggest, participate and deliver.
Our values are an integral part of our organisation and at the centre of what we represent and do. People are empowered to improve what we do and question how we do it through team meetings, Town Hall meetings, where employees have the opportunity to directly and anonymously question the CEO and senior management, and an appraisal system that actively encourages participation.
Building on the changes we have introduced, we have a knowledgeable, engaged and enthusiastic workforce, ready for the challenges of the next five years. We are changing our headquarters into a more public space and ensuring that everyone who visits us knows who we are and what we do. We are going paperless for the first time in three centuries and streamlining and improving our membership processes. We ensure that our staff have the right skills, are confident to suggest and implement improvements and, most of all, enjoy being part of the journey.
We strive to be better and continue to grow and develop our people.
We have six core values that are a representation of our culture.
Our values define what UGLE believes in and the behaviours we agree to live by. Having clear values helps us ensure we are all working towards the same goals.
Our values are:
We strive for excellence and encourage and support all individuals to take pride in their work.
We always act responsibly and honour our commitments to those we serve. We will ensure honesty and fairness in all our actions.
We value and treat all people with courtesy, dignity and respect.
We aim for innovation in all aspect of our work. By being curious, adventurous and creative, imagine what is possible.
We recognise and value the contribution of all individuals and teams. In working together we will achieve exceptional results.
We invest in ourselves and one another and embrace opportunities to learn and improve through personal development and continuous improvement.
At UGLE we offer all employees a fantastic range of benefits, which include:
The annual leave entitlement is 25 days per annum (increasing to 30 days following (two full years’ service). Plus statutory bank holidays.
UGLE operates a contributory pension scheme, which all employees over the age of 22 and under age 65 will automatically join when they commence employment (3.5% employee & 9% employer contributions – increasing to 12% with LOS).
UGLE provides a separate life assurance scheme, which all employees (between the ages of 18 and 75, subject to terms*) automatically join when they commence employment. UGLE pays the cost of this insurance.
Employees are invited to join the organisation’s private health scheme, which is paid for by UGLE. Taxable benefit only.
UGLE offers a confidential EAP service provided by Health Assured. The service provides a support network and offers expert advice and compassionate guidance on personal and work matters.
After the successful completion of a probation period, employees are invited to join the organisation’s gym membership scheme, which is subsidised by UGLE.
UGLE operates a sick pay scheme based on six weeks full pay and the following six weeks at half pay.
UGLE is a flexible employer. We have core hours and flexible start and finish times (subject to role). We also have a working-from-home policy.
Once you have successfully passed your three-month probation, you will be entitled to join a professional body at no cost to you.
A good work culture is at the very heart of our organisation and it’s why we’re is committed to providing a healthy and balanced working environment for everyone. We also know how to have fun – coming together to participate in events throughout the year or raising awareness for a number of worthy causes.
We have our own social committee, comprising a selection of staff who encourage, plan and organise events and activities that cover a wide range of interests. We strive to host a number of events throughout the year, including a summer party and another at Christmas. Our aim is to improve the social environment at UGLE and help create a sense of togetherness among staff.
We also actively participate in events throughout the year. Learning at Work Week has become a unique annual event to build learning cultures at work and aims to put a spotlight on the importance and benefits of continual learning and development.
Another is Mental Health Awareness Week – mental health issues can affect anyone and in some cases may not be visible to work colleagues, friends or family. We have Mental Health First Aiders who are a point of contact for staff if they, or someone they are concerned about, is experiencing a mental health issue or emotional distress, to give initial support and signpost to appropriate help if required.
We employ more than 100 people at the United Grand Lodge of England who share the vision and values at the very heart of what we do.
Now meet the talented leadership team who work hard to contribute to our success as a thriving membership organisation.
Mick is a Senior Administrator at UGLE and has worked for the organisation for more than six years....Read more
Mick is a Senior Administrator at UGLE and has worked for the organisation for more than six years. He became a Mental Health First Aider in 2019.
Tell us about your role as a Mental Health First Aider (MHFA)?
As one of four Mental Health First Aiders, my role is to be readily accessible to all staff members, whatever their standing within UGLE, should they need any assistance that may affect their mental wellbeing. All four MHFAs have undergone and passed training in this field. Our role is not to solve the problems, but to be a good listener, offer empathy and reassurance but most importantly be able to refer the individual, if necessary, to a qualified professional in the field that they require. An initial referral to the employee assistance programme would be one of the preferred first steps, but it is entirely up to that individual. One of the requirements is trust in us to be completely confidential. The only exception to this would be if we felt that the individual’s life was in immediate and imminent danger; otherwise, all contact with us is entirely confidential.
Why did you want to become a Mental Health First Aider?
My reason for wanting to take on this role within UGLE was, firstly, my background within the NHS, being a qualified State Enrolled Nurse. I left this profession and spent the next 30 years working as a police officer in Essex Police. The need for confidentiality and the experience of dealing with many people suffering from mental health issues were invaluable. Having also required contacting help in the latter years of my work within the police and finding the assistance I received critical for my wellbeing, this was a golden opportunity to offer something back to UGLE and its staff. I knew I had the skills and experience to perform this role and have always been approachable. When the opportunity arose, I submitted a résumé of my experiences and was pleased to be selected by my peers.
How important is it to have Mental Health First Aiders in the organisation?
No matter how big or small, the importance for any organisation to have trained personnel who staff can approach, knowing that their concerns will be kept confidential and with someone they know they can trust, cannot be understated. Raising issues or seeking help is often the cause for personal embarrassment and the role, as an MHFA, is a step from keeping this embarrassment as a barrier to securing assistance. Whatever the problem, from anxiety to money problems and a whole range of other possibilities, to offload this and get the necessary help is a considerable step to keeping the mind healthy and stable, resulting in being a more productive employee. During the Covid-19 pandemic, there have been many problems for everyone and my role within UGLE has certainly been utilised by some of the staff.Read less
With over 100 employees, we offer a wide range of exciting career opportunities based within our stunning art deco headquarters at Freemasons’ Hall.
United Grand Lodge of England seeks a Hospitality Supervisor on a full-time basis within the Facilities department.